Capospin Casino Terms & Conditions
Capospin Casino operates under a licence issued by the Curaçao Gaming Authority, reference GL/2024/1126/0521, which governs the platform's gaming standards and player protection measures.
1. About these terms
These Terms & Conditions apply to your use of the Capospin Casino website, account facilities, games, promotions and related services. By accessing the website, opening an account or using any service, you confirm that you have read, understood and agreed to follow these terms. If you do not agree with them, you must not use the website or create an account.
Additional rules may apply to particular games, promotions, payment methods, responsible gambling tools or other services. Those rules will be displayed on the relevant page or during the relevant process. They form part of the terms that apply to your use of that service, so you should read them before continuing.
Capospin Casino may update these terms from time to time. Changes may be made to reflect changes in the services, technology, legal requirements, security practices or operating procedures. The current version will be made available on the website. Where appropriate, notice of an important change may be provided through the website or your account.
You are responsible for checking the current terms before using the services. If you continue to access or use Capospin Casino after the terms have been updated, you will be treated as having accepted the revised version. If you do not accept a change, you must stop using the website and may request account closure through the available channels.
Capospin Casino is intended for people who are legally permitted to access online gambling services in their location. You must comply with all laws and requirements that apply to you. Access may be restricted where the services are unavailable, where online gambling is not permitted, or where providing the services would not be lawful.
Meaning of key terms
In these terms, Capospin Casino, we, us and our refer to the operator of the relevant website and services. You and your refer to the person accessing the website or using an account. The website includes its pages, content, software, games, account features and other related services, whether accessed by computer, mobile device or another supported method.
2. Eligibility, accounts and verification
You must meet the minimum legal age and all other eligibility requirements that apply to online gambling in your location before opening or using an account. You must provide accurate, complete and current information during registration and whenever information is requested. You must not register or use an account if you are not legally permitted to do so.
An account must be opened for your own use and not on behalf of another person. You should maintain only one personal account unless another arrangement has been expressly approved. You must not sell, transfer, lend or give access to your account to another person. Account credentials, passwords and security information must be kept confidential.
You are responsible for activity carried out through your account if you have failed to keep your access details secure. You should notify Capospin Casino through the available account or support channels if you believe that your account has been accessed without permission, if your password may be compromised, or if information on your account is incorrect.
Capospin Casino may carry out identity, age, payment method, fraud prevention and source-of-funds checks where required or considered necessary. You may be asked to provide documents or other information to complete these checks. Documents must be genuine, readable and current. Until verification is completed, some deposits, withdrawals, games, promotions or account functions may be restricted.
- You must be the person named on the account and the authorised holder of any payment method you use.
- You must not provide false, misleading or incomplete registration or verification information.
- You must not use an account for unlawful activity, fraud, money laundering, collusion or any other prohibited purpose.
- You must not allow another person to gamble through your account or attempt to access another player's account.
- You must not use software, devices or techniques intended to interfere with games, account systems or website security.
- You must tell Capospin Casino if your personal, contact, payment or verification information changes.
If an account is suspended, restricted or closed, you must not create or use another account to avoid that action. Capospin Casino may refuse a new account or take further action where it reasonably considers that an account was created to bypass a restriction, responsible gambling measure, verification request or previous account decision.
3. Deposits, withdrawals, games and promotions
Deposits must be made using an approved payment method in your own name, unless an alternative arrangement has been expressly accepted and can be verified. You are responsible for ensuring that your bank, card provider or payment service permits the transaction. Transactions may be checked by Capospin Casino, payment providers, financial institutions or other authorised service providers.
Deposit only money that you can afford to lose. Before confirming a transaction, check the amount, currency and payment details shown on the website. Any charges imposed by a bank, card provider or other payment service may be your responsibility unless the website states otherwise. You should keep records of transactions made through your account.
Withdrawal requests may be subject to identity verification, payment checks, security reviews and any conditions shown during the withdrawal process. Withdrawals will generally be returned through an approved method and handled in accordance with applicable legal and payment requirements. Processing may depend on the method used, the accuracy of your information and the time required to complete relevant checks.
Capospin Casino may delay, decline, reverse or investigate a transaction where there is a suspected error, fraud, unlawful activity, security issue, payment dispute or breach of these terms. If a payment is reversed or disputed by a payment provider, you remain responsible for any amount properly owed in connection with that transaction.
Games are provided through the website and outcomes are determined by the relevant game system. You must follow the instructions, conditions and rules displayed for each game. A game round or transaction may be assessed using the information recorded in the relevant system, subject to correction of an obvious technical or administrative error.
If a technical fault, communication problem, software error or other event affects a game or transaction, Capospin Casino may take reasonable steps to correct the issue. This may include cancelling an affected game round, restoring an appropriate balance or restricting access while the matter is investigated. You must not attempt to exploit a known error and should report suspected errors through the available support channels.
Promotions and special offers
Promotions, bonuses, rewards and special offers may be subject to separate promotion terms. These terms may explain eligibility, qualifying activity, expiry, wagering or use restrictions, withdrawal conditions and applicable limits. Read the relevant promotion terms before taking part, as they may differ from the general rules for using the website.
Capospin Casino may correct, withdraw or refuse a promotion where it has been made available in error, where eligibility requirements have not been met, or where activity appears abusive, fraudulent or inconsistent with the promotion terms. Promotional benefits may be removed where the relevant conditions are not satisfied, subject to applicable law.
4. Responsible gambling, privacy and account closure
Responsible gambling
Gambling should be treated as entertainment, not as a way to earn money or recover losses. Set a budget before you play and do not gamble with money needed for rent, bills, food, savings or other important commitments. Keep track of the time and money you spend, take regular breaks and avoid gambling when affected by alcohol, drugs, stress or strong emotions.
If gambling is no longer enjoyable or is causing concern, use the responsible gambling information and tools made available through the website. Depending on the services available, these may include deposit or activity limits, time-out options, self-exclusion information or other account controls. You should ask for support if gambling is affecting your wellbeing, finances, relationships or daily responsibilities.
A request for a responsible gambling restriction or account closure should be made through the available account or support channels. You must not attempt to create another account to avoid a responsible gambling measure. Capospin Casino may take steps to prevent or restrict further access where a responsible gambling request has been made.
Privacy and communications
Personal information is handled in accordance with the Capospin Casino Privacy Policy and applicable privacy laws. Information may be collected and used to provide services, process payments, verify identity and age, protect accounts, prevent fraud, meet legal obligations, manage risk, improve the website and communicate with you about your account or services.
You are responsible for keeping your contact and account information current so that important security, service or transaction messages can be delivered. Marketing communications may be managed through the options provided on the website or in the relevant message, subject to applicable requirements.
Suspension and closure
You may request account closure at any time through the available account or support channels. Capospin Casino may also suspend, restrict or close an account where required for legal, regulatory, security, responsible gambling, payment, verification or operational reasons, or where you breach these terms.
When an account is closed, outstanding transactions may still need to be completed or reviewed. Any remaining balance will be handled subject to applicable law, verification requirements, payment rules, unresolved disputes and any valid rights or amounts owed. Provisions concerning payments, misuse, privacy, liability, disputes and other matters intended to continue will remain effective after closure.
5. Website use, liability and general legal terms
You may use the website only for lawful personal purposes and in accordance with these terms. You must not copy, modify, distribute, reverse engineer, interfere with, overload or damage any part of the website. You must not introduce malicious code, use automated access without permission, attempt to bypass security or take action that could affect the availability or integrity of the services.
Website content, software, names, graphics and other materials may be protected by intellectual property rights. Unless permitted by law or expressly authorised, you must not reproduce, publish, adapt, sell or commercially exploit those materials. Capospin Casino grants you a limited, personal and non-transferable permission to use the website for its intended purpose.
The website and services may be unavailable from time to time because of maintenance, upgrades, technical faults, internet or telecommunications problems, payment provider issues or events outside reasonable control. Capospin Casino does not promise that the website will always be uninterrupted, error-free or available on every device, browser or network.
To the extent permitted by law, Capospin Casino is not responsible for loss caused by your failure to follow these terms, misuse of your account, inaccurate information supplied by you, problems with your device or network, or actions of a third-party provider. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law.
You may not transfer your rights or obligations under these terms without prior approval. Capospin Casino may transfer or assign relevant rights and obligations where permitted by law and where necessary to operate or provide the services. If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed to the minimum extent necessary, and the remaining terms will continue to apply.
A failure to enforce a provision immediately does not mean that the provision has been waived. These terms, together with any documents expressly incorporated into them, describe the general agreement between you and Capospin Casino concerning use of the website and services. They do not remove any mandatory rights or protections available to you.
These terms are governed by the laws that apply to the relevant services and your use of the website, subject to any mandatory rights or protections available to you under Australian law. Any concern should first be raised through the available Capospin Casino account or support channels so it can be reviewed. Nothing in these terms prevents you from using a complaint, dispute or legal process available to you.
By continuing to use Capospin Casino, you confirm that you understand the rules that apply to the services and agree to act lawfully, securely and responsibly. Check the current version of these terms and any game or promotion-specific rules before you play.
